Phishing and Spam Email
The activity of defrauding an online account holder of financial information by posing as a legitimate company. Typical phishing  will ask for personal information, such as account username and password or your social security number. The phishing email may also contain a link to a website which APPEARS legitimate, but directs you to a page asking for personal information. Always check the URL to make sure the page is a legimate site.
  • Legitimate organizations will not request this type of information through an email.
Irrelevant or inappropriate messages sent on the Internet to a large number of recipients

 Important Facts About Phishing Email

  • Phishing emails may request your username and password be sent back in a reply email.
  • Phishing emails may show the sender on behalf of someone.
  • Phishing emails may contain fuzzy logo symbols which are not genuine.
  • Phishing emails may not contain email signatures or any contact information.
  • Phishing emails generally use bad grammar and unwanted capitalization.
  • Phishing emails generally require you to take quick action, such as verifying your account to prevent it from being deactivated.

 How to Identify a Phishing or Spam Email

 Phishing Email:
The image below is an example of an actual phishing email. It APPEARS legitimate with the email address and logos.

Body of the email
  • You will notice the logo is blurry.
  • The email notes the urgency to correct the issue and states that you must verify your personal information to correct the issue.
  • Hyperlink in the email message shows the website path as:

The problem is . . . . . . . .

  • If you click on it, the ACTUAL website path is:

This is why it is important to check the website URL.

  Spam Email:
The image below is an example of an actual spam email.
Unlike the malicious intent of a phishing email, a spam email is a minor annoyance of an unwanted email.

Body of the email
  • The email is an offer for a good or service sent randomly to a user.
  • While the quality of the good or service varies, the sender is not misrepresenting themselves.


  What do you do if you find a phishing email in your WVUP Email?

  • Step 1: Report Phishing Email to
  • Step 2: Delete the email from your inbox


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